Verify the basics
List the business name, ordinary hours, special hours and service areas you can verify today. Who approves changes to each?
Work through three practical exercises on business information, service pages and inquiries. This is a self-paced workshop, not a live event.
This is an original reading and writing workshop. Work through each exercise, save notes on this device, or prepare an email inquiry about your next steps.
List the business name, ordinary hours, special hours and service areas you can verify today. Who approves changes to each?
Imagine someone on a phone looking for one of your services. Write down the first question they need answered and the action they should take next.
Select an event you can observe, such as a received inquiry. Record what it means, where it is counted and who reviews it.
0 of 3 exercises complete