Agree on the playbook
Define the information to collect, coverage and escalation rules.
Services / Stardust Labs
Make the first conversation a useful one
Decide what an inquiry needs to capture, who should receive it and when a person should step in.
THE WORKFLOW / ReceptionistMake the next action
Make the next action
easy to understand.
Decide what an inquiry needs to capture, who should receive it and when a person should step in.
The feature belongs to a larger customer journey. Agree on the facts, responsibility and completion signal before adding another tool.
Ask about this serviceType a test conversation and inspect the human handoff. No real call is placed or answered. Ask us about configuring this service for your business.
01 / CONTEXTApproved business information
02 / HUMAN REVIEWReceptionist
03 / NEXT ACTIONNamed owner + clear receipt
THREE PRACTICAL STAGES
The process behind the feature.
Try a local scenario
Rehearse intake and handoff without a real caller or connected AI voice service.
Verify before going live
Check consent, access, failure behavior and human escalation with an approved provider.
BEFORE A REAL CONNECTIONUseful locally.
Useful locally.
Reviewed before activation.
- Customer-owned provider accounts and delegated permissions.
- A defined scope, consent boundary and responsible person.
- An end-to-end check of both success and failure behavior.
- Agreed coverage and an understandable handoff process.
Contact us to discuss the workflow and setup for your business. External email, SMS, calls, checkout, calendars, advertising and AI providers are not activated by these pages.
Find the right service levelLET’S TALK ABOUT YOUR BUSINESS
Let’s make your website work harder.
Tell us what you do, who you serve and what you want your website to do better. We’ll start with a scope that makes sense for you.
Talk about your websiteTake the assessment