Find the conversation
Review local inquiries and the information the customer supplied.
Services / Stardust Labs
Spend less time finding the conversation
Keep customer messages and the next action in one place, ready for the person picking up the reply.
THE WORKFLOW / Shared inboxMake the next action
Make the next action
easy to understand.
Keep customer messages and the next action in one place, ready for the person picking up the reply.
The feature belongs to a larger customer journey. Agree on the facts, responsibility and completion signal before adding another tool.
Ask about this serviceExplore the separate Morrow Table demo workspace. Public website chat records remain in Website operations. Ask us about configuring this service for your business.
Try the shared inbox preview01 / CONTEXTApproved business information
02 / HUMAN REVIEWShared inbox
03 / NEXT ACTIONNamed owner + clear receipt
THREE PRACTICAL STAGES
The process behind the feature.
Assign responsibility
Keep an owner, status and next action visible to the team.
Prepare the response
Draft a useful reply and check approvals before any provider delivery.
BEFORE A REAL CONNECTIONUseful locally.
Useful locally.
Reviewed before activation.
- Customer-owned provider accounts and delegated permissions.
- A defined scope, consent boundary and responsible person.
- An end-to-end check of both success and failure behavior.
- Agreed coverage and an understandable handoff process.
Contact us to discuss the workflow and setup for your business. External email, SMS, calls, checkout, calendars, advertising and AI providers are not activated by these pages.
Find the right service levelLET’S TALK ABOUT YOUR BUSINESS
Let’s make your website work harder.
Tell us what you do, who you serve and what you want your website to do better. We’ll start with a scope that makes sense for you.
Talk about your websiteTake the assessment