YOUR BUSINESS ONLINE. LOOKED AFTER BY PEOPLE.Plan a conversation ↗
Services / Stardust Labs

Help the next visitor find the right answer

Try customer webchat and decide which business questions an assistant could handle, with a clear path to a person.

THE WORKFLOW / AI chat

Make the next action
easy to understand.

Try customer webchat and decide which business questions an assistant could handle, with a clear path to a person.

The feature belongs to a larger customer journey. Agree on the facts, responsibility and completion signal before adding another tool.

Open website chat inbox

This is the inbox for the existing website widget. Its messages stay in the original Website operations app. Ask us about configuring this service for your business.

Try the existing website chat
01 / CONTEXTApproved business information
02 / HUMAN REVIEWAI chat
03 / NEXT ACTIONNamed owner + clear receipt
THREE PRACTICAL STAGES

The process behind the feature.

01

Try the real local conversation

Open the public product demo, start a visitor session and send a webchat message to the local staff inbox.

02

Review the response

Staff replies appear in the visitor conversation. Any future assistant must distinguish approved facts from unanswered questions.

03

Define automation separately

AI-generated responses require a connected provider and reviewed escalation rules. The current widget records local messages without claiming AI delivery.

BEFORE A REAL CONNECTION

Useful locally.
Reviewed before activation.

  • Customer-owned provider accounts and delegated permissions.
  • A defined scope, consent boundary and responsible person.
  • An end-to-end check of both success and failure behavior.
  • Agreed coverage and an understandable handoff process.

Contact us to discuss the workflow and setup for your business. External email, SMS, calls, checkout, calendars, advertising and AI providers are not activated by these pages.

Find the right service level
LET’S TALK ABOUT YOUR BUSINESS

Let’s make your website work harder.

Tell us what you do, who you serve and what you want your website to do better. We’ll start with a scope that makes sense for you.

Talk about your websiteTake the assessment