YOUR BUSINESS ONLINE. LOOKED AFTER BY PEOPLE.Plan a conversation ↗
Tools / Stardust Labs

Give every conversation a useful next step.

Review who receives inquiries, what they need to know and how follow-up stays on the team’s radar.

01Does each inquiry get a clear receipt?

Make the next step explicit without promising a response time you cannot meet.

02Does someone own every open conversation?

Assign responsibility instead of relying on a shared unread count.

03Can that person see relevant customer context?

Keep the minimum useful information together.

04Are communication permissions and preferences recorded?

Confirm the appropriate channel before a follow-up.

05Is there a next action and review date?

Use specific tasks and due dates to keep work visible.

KEEP THE CONTEXT

Save the assessment for a conversation.

After answering the questions, you can prepare an email inquiry with the result. Nothing is sent until you send the email.

Use sample information if you are exploring. Do not include passwords, card details, private medical information or customer records.

Prepare your inquiry, then open your email app to review and send it. You can also email hello.sorilabs@gmail.com directly.